Once purchased, tickets cannot be changed, transferred or refunded (unless the venue is closed).

All sessions are for 2 hours, no overstay is permitted.

Adults are 18 plus.

Young people between the ages of 13 and 17 can only visit when accompanied by both younger children (0-12) and adults over 18.

You can arrive within 5 minutes of the start of your booked time slot. Please note due to COVID-19 safety restrictions, we are not able to permit entry before this time.

Please have your reference number ready on arrival.

We may be conducting non-contact temperature checks before or during your visit.

We reserve the right to ask visitors to leave before the end of their play session if they are not following our rules of play or are displaying symptoms of illness.

Whilst we are implementing considerable safety, hygiene and social distancing measures, we cannot guarantee that adults or children will not come into contact with adults or children from other households, nor do we accept liability for any illness, or symptoms of illness, which may result during or after a visit.

All the team at Cheeky Monkees are working extremely hard to maintain the safety and cleanliness of our premises so that you can enjoy a fun, safe visit. Please bear with us if there is a slight delay to any aspects of our operation due to cleaning taking place.